Frequently Asked Questions

Everything you need to know about shopping with Zandu Care

What is your standard shipping timeframe?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.

How do I return an item that doesn't fit?

We offer a 30-day hassle-free return policy. Simply visit our returns portal, print your prepaid shipping label, and drop the package at any authorized carrier location.

How can I ensure I am ordering the correct size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend measuring a similar garment you own to compare against our size charts for the perfect fit.

Are your clothing materials sustainably sourced?

At Zandu Care, we prioritize ethical manufacturing. Over 60% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your delivery progress in real-time.